129771823094937310_67 <a href="http://www.power-leveling.co.uk/tera/">tera power leveling</a>"The insurance industry insurance" has been hurt and not be claims of consumers themselves. Development of the insurance industry
tera gold, cannot be separated from the insurance business to customers high quality service. In order to understand the quality of services in the insurance industry, according to the State Council of China Association of quality, national user Committee released the quality platform for development, life insurance, accident insurance and dividend insurance, endowment insurance, familyProperty and casualty insurance. Evaluation results show, 2011 insurance comprehensive customers satisfaction index of 76 minutes, customer complaint rate is 16.3%. Among them, mainly composed of life insurance to insurance companies, Pacific life insurance company, people of China life insurance company limited, life life insurance company, customer satisfaction with the top three; insurance companies mainly in the property insurance, Tianan insurance company limited, China property insurance company, China United insurance holding company satisfaction in the top three.����Comparative evaluation of group life insurance customers, satisfaction with life insurance companies just under property insurance company. China Association of quality perceived by customers insurance industry needs to improve on is: service, claims processing, insurance premium, productionSell manner, contract terms and images of social insurance. Due to the poor public image and customer experience in the insurance industry, customer loyalty is low, when asked "is intended to increase premiums or to buy a new line"
tera gold, only 18.5% per cent of the respondents answered "Yes", 63.7% per cent of respondents answered "no", and another 17.8% of respondents said "not necessarily".In on insurance service all main links of evaluation in the, insured process in the "policy served of timely sexual" are high evaluation, and "insurance salesman can full explanation policy terms content" evaluation lower; in daily service area, "customer service personnel of attitude" are customer recognized, but "customer service personnel of professional sexual", and "company service timely sexual" and "Advisory and sales Hou clothingTimely and thoughtful "relative poor. Experienced claims customer service evaluation of insurance claim services, of which "claims staff professional and friendly" score high, and "claim-handling convenience" and "reasonableness of claims payment" evaluation of lower.
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